Know your current position. Where are you now? What’s working; what’s not working so well and what things need to improve within your business.

Understand who you are. To be authentic in your messaging you first must understand your ‘why’ and raison d’etre. A company mission and values set will crystallise your focus.

Know where you want to be and how you will bridge the gap. A goal without a set of achievable objectives is merely a wish. If you do not set clear objectives then how will you even know when you have got there? Read more

A time for reflection & forward planning for Continuous Improvement

Wikipedia’s definition of Continuous Improvement is: ‘A continual improvement process, also often called a continuous improvement process, is an ongoing effort to improve products, services, or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once’

The Kaizen principle mirrors this. Kaizen is Japanese for ‘improvement’. Kai meaning Change and Zen meaning Good, so changes for the better, however small, contribute towards an organisation’s long term competitive strategy.

Kaizen is continuous improvement that is formed around a particular set of guiding principles:

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Ego – the great enemy of growth?

Ego: noun a person’s sense of self-esteem or self-importance. A word we typically interpret in the negative when we are observing the behaviour of others and we may say of an egotist that they are selfish or self centred.

What does ego have to do with business?

We certainly know a person’s ego significantly influences their behaviour. In turn, we know that leadership behaviours significantly influence business performance; through the way leaders shape culture and motivate and engage others.

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We are all aware that attitude matters; a positive one we feel is good, a negative we feel is bad.  You don’t have to look too far for a self-help book that purports to assist you to achieve that all important “change” of attitude!  Given that there are literally thousands of books out there to make this change come to fruition it would be fair to assume that something is not working – either the content of the books is poor and irrelevant or – here is the crunch – we (as in humans) are pretty poor at adapting and evolving our behaviour.
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4 Pillars of Business Growth

There are 4 pillars of focus which will provide discipline and clear direction for businesses in the process of developing their plans for business growth: Culture, Customers, Cash-flow and Profit. If there is correlation, it will result in better outcomes for your business and it’s long term performance.

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Countdown to the BIBAs!

With just over a week to the big event, excitement is building in the nxo office! We are absolutely thrilled to have been selected as finalists in the Micro Business of the Year category 2016.

With so many businesses of our size in the Lancashire region, the honour of being heralded amongst the finest applicants is a testament to our team at nxo. Read more

Culture and the impact it has on your organisation

Culture in a company, large or small will determine its performance. Whether or not you can articulate the existing culture within your organisation, know that it exists and it is without doubt shaping the future of your business. Company culture is difficult to replicate and will give you a competitive edge for this very reason.

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Gut feel is a wonderful thing. Knowledge is power.

Picture the scene: a rare sunny Saturday evening, three friends sharing a bottle of champagne brought along by my champagne loving friend. Our host doesn’t really drink much alcohol but quickly warmed to the fizz and much to my surprise suggested we open a bottle she had recently won which was sat languishing in her wine cooler. We also found out she had been keeping another bottle for 15 years for a special occasion. Who knew!

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Failure – or is it practice?

Failure seems to be one of the topics people want to avoid; either because we are being judged in a negative way or we may be perceived as weak or incapable. The irony is not wasted on me; failure is one of those things that you can count on happening in your life when you take a risk. So why do we spend so much time fretting about what may happen when we fail?

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